Staff Student Facilitator Guide Restorative Repair Hub
Staff-Student Conference Guide
Facilitator Protocol
Purpose: To resolve power-imbalanced conflicts constructively, rebuild professional boundaries, and restore academic trust between an educator and a student. This process shifts focus from punitive discipline to mutual accountability.
Pre-Conference Requirements
Separate Briefings Both parties must have completed their pre-reflection worksheets individually.
Voluntary Consent Both the educator and student must explicitly agree to participate in good faith.
1
The Opening & Safety Agreement
Goal: Establish neutral authority, outline expectations, and agree on behavioral norms.
Suggested Script
"Thank you both for meeting today. We are here not to assign blame or hand out punishments, but to understand what happened between you, how it has impacted you both, and how we can make things right so you can successfully work together in the classroom. Let’s agree to listen without interrupting, speak respectfully, and focus on moving forward."
Direct Eye Contact Equal Seating Heights No Physical Barriers
2
Hearing the Perspectives
Goal: Allow each party to share their direct experience of the incident without cross-talk.
Focus
Questions & Prompts for the Facilitator
1. Student First
"Please tell us what happened from your perspective. What were you thinking at the time?"
2. Staff Second
"Please share your experience of the same incident. What has been your main concern since?"
Crucial Note: Interrupt any interruptions immediately. Maintain strict control over who holds the floor to preserve safety.
Restorative Repair Hub • Section 1 Page 1 of 2
Restorative Repair Hub
Staff-Student Conference Guide
Part II: Impact & Agreements
3
Exploring Impact & Core Needs
Goal: Connect behavior to consequences and map out concrete needs for healing the relationship.
Restorative repair relies on uncovering the ripple effects of actions. Use these prompts to prompt deeper reflection rather than surface answers.
To the Student
How has this affected your ability to learn in that class?
Who else was impacted by what happened?
What do you need to feel respected in the classroom?
To the Educator
How did this impact your instruction and other students?
What boundary needs to be established?
What would show you that the student is back on track?
4
Building the Written Agreement
Goal: Co-create actionable, balanced, and time-bound restoration steps on the Agreement Document.
Facilitator's Co-Creation Script
"We have identified the core issues. Let's write down what needs to happen to make this right. Student, what is one concrete action you will take to restore this trust? Educator, what support or adjustment will you offer to help this succeed? Let’s make sure these actions are realistic."
Specific Clear actions
Balanced Both contribute
Measurable Trackable steps
Timed Set deadline
5
Closing & Systemic Follow-Up
Goal: Confirm commitments, sign paperwork, and establish an active verification process.
Immediate Closing Action
Have both parties sign the official agreement before they exit the room. Hand each of them a copy. Coordinate a supportive hand-shake or verbal confirmation of commitment.
The 7-Day Accountability Check
Schedule a brief 2-minute independent check-in with the student and teacher exactly 5 to 7 school days later to verify the agreement is being upheld.
Restorative Repair Hub • Section 1 Page 2 of 2
Staff Prep Briefing Guide Restorative Repair Hub
Staff Preparation Briefing
Educator Resource
Entering a restorative conference with a student can feel challenging, especially if boundaries were crossed or classroom control was compromised. This preparation guide helps you shift focus from punitive consequence (making the student pay) to restorative accountability (making things right).
The Restorative Mindset Shift
Traditional Punitive Lens
What rule was broken?
Who is to blame for the incident?
What is the punishment / sanction?
Focus is on isolating the student.
Restorative Justice Lens
What harm was caused to the relationship?
What were the underlying needs at play?
How do we repair the relationship together?
Focus is on reintegrating the student.
Interaction Guidelines during the Conference
How to Lead Constructively
Pitfalls to Avoid
Use "I-Statements": Say "I felt disrupted when..." rather than "You are always disruptive."
Separate Behavior from Child: Treat behavior as bad, but child as capable of doing better.
Acknowledge Your Role: Naming when you lost patience models healthy emotional regulation.
Do Not Litigate History: Keep focus strictly on the specific incident being repaired, not past grudges.
Do Not Demand "Respect": Respect is restored through mutual agreements, not forced compliance.
Avoid Sarcasm/Lecturing: Keep tone objective, supportive, and matter-of-fact.
Educator Prep Questions (Reflection Draft)
Before entering the room, clarify your perspective on these three pillars:
1. Classroom Boundary:
What is the change needed in class to ensure learning can resume safely?
2. Student Strengths:
What positive attributes or skills have you observed in this student in other moments?
3. Collaboration Offer:
What minor adjustment or guidance can you reasonably offer to support their success?
Restorative Repair Hub • Staff Prep Briefing Page 1 of 1
Staff Student Student Reflection Sheet Restorative Repair Hub
Student Pre-Conference Reflection
Please complete this sheet thoughtfully before our repair meeting.
Name:
Date:
This reflection is not a punishment . It is a space for you to share your side of the story, think about how others were impacted, and prepare to rebuild trust so you can move forward constructively.
1 What happened from your perspective? Describe the situation.
2 What were you thinking and feeling during the incident? What about now?
3 Who do you think was affected or hurt by what happened? How?
(Think about the teacher, other students, and yourself.)
4 What are two concrete things you can do to make things right or fix the relationship?
Restorative Repair Hub • Staff-Student Lesson Page 1 of 1
Staff Student Repair Agreement Restorative Repair Hub
Restorative Action Agreement
A collaborative plan to restore relationship, boundary, and trust.
Mutual Contract
Student:
Staff Member:
Facilitator:
Date:
Student Commitments & Actions
What specific actions will you take to repair the harm and restore trust?
Staff Member Commitments & Support
What specific support, modifications, or responses will you provide?
Accountability & Follow-up Schedule
Check-In Schedule:
We will check in briefly 1-on-1 with the facilitator after school on:
Backup Strategy:
If either of us feels the agreement is not working, we agree to contact:
Voluntary Commitments & Signatures
By signing below, we show our commitment to upholding this plan, speaking to each other with respect, and active collaboration.
Student Signature
Staff Signature
Facilitator Signature
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Peer to Peer Facilitator Guide Restorative Repair Hub
Peer-to-Peer Conference Guide
Peer Toolkit
Purpose: To guide students in resolving conflict directly, establishing empathy, and repairing interpersonal harm. This protocol works best for rumors, exclusion, fights, or minor online harassment, ensuring a safe, guided space.
Pre-Conference Requirements
Dual Readiness Check Both students must demonstrate they have cooled down and are ready to talk without fighting.
Written Reflection Both must have completed their pre-reflection sheets prior to entering the circle.
1
The Opening & Circle Agreements
Goal: Equalize the power balance and set strict ground rules for safety.
Suggested Script
"Thank you both for agreeing to sit down today. You are both here because you want to resolve this conflict and get back to a peaceful school environment. Today, we are not looking to get anyone in trouble. Instead, we want to hear both sides, understand the impact, and figure out how we can coexist safely. Do we agree to hear each other out completely?"
Strict Confidentiality No Name Calling Focus on "I" Statements
2
Hearing the Perspectives
Goal: Have each student share what happened sequentially, speaking only to the facilitator.
Key Mechanism: Students should address the facilitator first, not each other. This reduces emotional escalation and shields the students from direct attack.
Student A Prompt:
"What happened on your end? Who was there? What did you think when it occurred?"
Student B Prompt:
"Please share your side of the story. What was happening for you right before this?"
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Restorative Repair Hub
Peer-to-Peer Conference Guide
Part II: Empathy & Action
3
Empathy Building & Impact Exploration
Goal: Connect actions directly to emotional and social consequences, building mutual understanding.
Many peer conflicts stem from miscommunication. Use these key questions to move students from defensive postures to empathetic recognition.
Empathy Prompt (to Student A):
"What do you think Student B was feeling when that rumor was posted? How would you feel in their shoes?"
Empathy Prompt (to Student B):
"When Student A reacted that way, what do you think they were worried about? Why did it hurt?"
4
Formulating the Action Plan
Goal: Formulate concrete boundaries, online behavior codes, and real restorative agreements.
Peer Student Reflection Sheet Restorative Repair Hub
Peer Reflection & Readiness
Please complete this sheet thoughtfully before our repair meeting.
Name:
Date:
This reflection is a way to hit pause, cool down, and think about the situation clearly. Resolving peer conflicts starts with being honest about what happened and showing readiness to find a solution.
1 What happened from your perspective? Tell the story clearly.
2 How did you participate in this conflict, or make it bigger?
(Think about rumors, texts, reactions, or things said to others.)
3 How has this conflict affected you, and how has it affected the other student?
4 What do you need the other student to understand, and what are you willing to do to fix this?
Restorative Repair Hub • Peer-to-Peer Lesson Page 1 of 1
Peer Repair Agreement Restorative Repair Hub
Peer Mutual Respect Agreement
A collaborative contract to establish safe, peaceful, and respectful boundaries.
Peer Contract
Student A:
Student B:
Facilitator:
Date:
Standard Behavioral Boundaries
No Gossip/Instigation: We agree not to talk about each other to other students or spread rumors.
Digital Peace: We agree not to post, tag, or comment about each other on social media or in group chats.
Polite Distance: We agree to respect each other's physical space and stay neutral in shared spaces.
Direct Intervention: If we experience friction, we will talk to a trusted staff member instead of reacting.
Student A agrees to do the following:
Student B agrees to do the following:
Accountability Check
We will meet individually with our facilitator to check in on progress on:
Friction Protocol
If there is any rule violation, we agree to immediately contact:
Student A Signature
Student B Signature
Facilitator Signature
Restorative Repair Hub • Peer-to-Peer Lesson Page 1 of 1
Restorative PD Training Slides Restorative Repair Hub Professional Development
Healing Harm, Restoring Trust
A structured, school-wide protocol for facilitating staff-student and peer-to-peer restorative conferences.
Restorative Practices Training
Slide 1 of 5
Restorative Repair Hub
The Restorative Shift
Punitive Approach
"What rule was broken and what is the punishment?"
Focuses on guilt and assignment of blame
Isolates students from the environment
Fails to repair original classroom relationships
Restorative Approach
"Who was hurt and how can we repair it together?"
Focuses on the ripple effects of behavior
Reintegrates and empowers all participants
Creates collaborative follow-up agreements
Shifting Mindsets From Consequences to Accountability
Slide 2 of 5
Restorative Repair Hub
The 5-Step Conference Flow
01 Opening
Facilitator welcomes and sets safe guidelines, expectations, and rules.
Phase 1
02 Perspectives
Both parties share their side of the incident sequentially without interruption.
Phase 2
03 Impact
Explore ripple effects, uncover deeper feelings, and map out Core Needs.
Phase 2
04 Agreement
Co-create realistic, measurable commitments, and write them down together.
Phase 3
05 Closing
Formal signatures on agreements and set up independent check-ins.
Phase 3
Structured Progression Generates High Success Rates
Slide 3 of 5
Restorative Repair Hub
The Two Distinct Toolkits
Staff-Student Toolkit
Resolves power-imbalanced friction.
Briefing Guide sets professional mindset before entry
Establishes student learning needs and classroom boundaries
Aims to restore educator control and student support balance
Peer-to-Peer Toolkit
Resolves symmetrical student conflict.
Highlights mutual accountability and instigation reduction
Co-creates corridors, lunch, and online social boundaries
Empowers students to directly co-exist without friction
Two Tailored Paths to Address Different Needs
Restorative Pocket Facilitation Cards Restorative Repair Hub
Pocket Facilitation Cards
Cut Out Along Dashed Lines
Print this page on cardstock. Cut along the dashed lines, fold back-to-back, and laminate to create two double-sided active reference cards for your lanyard or pocket.
Staff-Student Protocol Card 1A
1. Opening Script:
"We are here to understand what happened, how it affected you both, and how to make things right so you can work together again."
2. Core Questions (to Student):
What was your perspective of the event?
What were you thinking at the time?
How has this impacted your learning?
3. Core Questions (to Staff):
What did you observe? What was your concern?
How did this impact instruction?
Restorative Repair Hub Front Side
Agreement SMART Check Card 1B
Agreement Facilitation Script:
"Let's write down what needs to happen to rebuild trust. Student, what is your action? Educator, what support will you offer?"
Verify SMART Qualities:
Specific: What, where, when is the action?
Balanced: Do both parties agree?
Trackable: Can we verify it?
Timed: Date of next check-in?
Follow-Up: Schedule check-ins for school days 3 and 7 with both parties separately to ensure boundary adherence.
Restorative Repair Hub Back Side (Fold back)
Peer-to-Peer Protocol Card 2A
1. Opening Script:
"Thank you for sitting down. We are here to talk about what happened, see how it has impacted you both, and build a peaceful path forward."
2. Core Restorative Prompts:
What did you feel when this started?
How did you contribute to this conflict?
How do you think this affected the other person?
What do you need to coexist peacefully?
Mechanism: Direct students to look and speak directly to you (facilitator) during the storytelling phase.
Restorative Repair Hub Front Side
Conflict De-escalation Card 2B
Interruption Script:
"Respectfully, we agreed not to interrupt. You will have your full turn to speak soon. Let's return the floor to Student A."
Escalation Script:
"We need to stay safe in this room. Let's take a 30-second silent break to cool down before we continue."
