Call Command Slides
A high-impact slide deck for teaching 12th graders the fundamentals of professional phone communication, including voicemail etiquette and high-stakes scenarios. Revised to ensure all text meets minimum visibility requirements.
Dialed In Scenarios Worksheet
A guided planning worksheet for 12th graders to prepare for four common professional phone call scenarios, including voicemail, scheduling, customer service, and job follow-ups.
Phone Tag Scripts Activity
A set of role-play script cards for students to practice professional phone calls in pairs, covering voicemail, scheduling, customer service, and job follow-ups.
Etiquette Scorecard Checklist
A peer evaluation checklist for students to assess call professionalism, clarity, and effectiveness across different scenarios.
The Big Call Project Guide
A structured project guide for 12th graders to research a real-world organization and plan a specific professional outreach call, including a call briefing form.
Call Coach Teacher Guide
A teacher facilitation guide for the Professional Phone Power lesson, including pacing, coaching tips, worksheet exemplars, and assessment rubrics.