Family Communication Guidebook
A 3-page printable training handbook for after-school staff, featuring strategies for strengths-based communication, cultural sensitivity tips for Hayward's diverse families, the 'Sandwich Method' framework, and plug-and-play phone scripts and written templates.
Family Communication Log
A printable single-page family communication log sheet for after-school staff, designed to record and document communication details, interpreter usage, families' responses, and collaborative action plans.
Cooperative Conversations Slides
A 6-slide training presentation for after-school staff, detailing the Sandwich Method, strengths-based language, cultural humility for Hayward's diverse communities, and interactive scenario practice.
Incident Framing Workspace
A 1-page printable practice worksheet for staff to draft cooperative phone scripts using the Sandwich Method for realistic after-school behavioral scenarios, featuring blank handwriting areas and a self-evaluation checklist.