Clear Signal Teacher Guide Adult Learner Resource
Clear Signal Guide
Duration: 90 Minutes
Learning Goals
• Understand that speaking up is a right.
• Notice when you feel confused (Static).
• Practice seeking help in a group.
Teaching Tips
Concrete Examples: Use real objects (like a grocery scanner or name tag) during modeling.
Group Dynamics: Help teams assign roles (Reader, Scribe) if needed.
Wait Time: Give 10-15 seconds for teams to process questions before discussing.
The Schedule
20m Intro
Signal & Confusion (Slides 1-4)
"It is okay to say: 'I don't know what you mean.'"
Open with the "K." text message puzzle. Discuss how different people might feel when they see it. Introduce the word "Static" as a way to describe feeling confused or lost.
25m Tools
Speaking Up (Slides 5-7)
Explain the 4 steps: Stop, Say It, Point, Ask . Use the Troubleshooting Toolkit Reference . Practice saying the "Signal Booster" phrases together as a group to build comfort.
30m Practice
The Skill Lab (Slide 8)
Use the Clarification Lab Activity Outreach . Read the stories out loud. Have groups discuss the grocery, food service, and retail stories. Write/draw one "Team Answer" for each. Facilitate discussions between groups about their choices.
15m Wrap Up
Debrief (Slide 9)
Celebrating our rights as self-advocates.
Ask: "How does your body feel different when you finally understand?" End the session by reminding everyone: "Asking for help is your superpower."
Success Tips
Collaborative Learning
Encourage learners to lean on each other. If one person misses a detail, another teammate might have caught it. This models real-life support networks.
Visual Supports
Keep the reference sheet visible. If possible, project the 4 steps on the wall during the group practice phase.
Clarification Lab Activity Outreach Team Mission: 404-CLARITY
Team Practice Worksheet
Status: Working Together for Clarity
Team Name:
Members:
Team Mission: Clear the Confusion
Read each story as a group. Someone is saying something confusing. Talk about it together. Write or draw the Best Team Answer below.
Story 1: The Grocery Aisle
The Boss Says:
"Hey team, take the pallet to Aisle 4. Make sure to rotate the stock for FIFO, and scan any outs into the app."
Your group doesn't know what "FIFO" or "outs" means. What do you say?
Story 2: The Fast Cook
The Cook says (very fast):
"We've got a huge rush starting, so prep the mise en place, and make sure the proteins are temped!"
They are talking way too fast for the team. What do you say?
Story 3: The Big Store
The Manager Says:
"When you process the return, check the SKU against the manifest to ensure there is no discrepancy."
There are some big words here. What does your team say?
Troubleshooting Toolkit Reference Toolbox
Speaking Up Guide
How to Speak Up
01
Stop
Notice you are confused.
02
Say It
Say "I am a little lost."
03
Point
Tell them what you missed.
04
Ask
Ask them to say it again.
Things You Can Say
// WHEN THEY ARE TOO FAST
"Wait, can you say that again? I missed the last part."
// WHEN THEY USE A BIG WORD
"I don't know that word. What does it mean?"
// WHEN YOU NEED TO SEE IT
"I'm a little lost. Can you show me how to do that?"
// WHEN YOU WANT TO DOUBLE-CHECK
"So, you want me to clock out now, right?"
Speaking up is your right
Clear Signal Slides Clear Signal
Speaking Up for What You Need
90 Minute Workshop
The "K." Puzzle
You get a text that says:
"K."
Is your friend angry? Or just busy?
What is Static?
"I am confused, but I will just nod my head so I don't look silly."
"They used a big word. I hope they explain it soon."
Static feels like:
A "blank" brain
Feeling nervous
Being left out
It is Your Right
Speaking up is Self-Advocacy.
It means asking for what you need so you can understand the world around you.
You are smart
You are focused
You are honest
How to Speak Up
01
Stop
Notice the confusion. Take a breath.
02
Say It
Say "I am a little lost" or "I missed that."
03
Point
What part is confusing? A word? A direction?
04
Ask
Ask them to say it slower or show you.
Things You Can Say
The "Wait" Phrase
"Can you say that one more time? I missed the last part."
The "Big Word" Phrase
"I don't know that word. What does it mean?"
The "Show Me" Phrase
"I understand the first part, but can you show me how to do the rest?"
The "Checking" Phrase
"So, you want me to clock out now, right?"
Let's Try It
The Boss Says:
"We need to redo the frontage. Clear the SKUs on this pallet."
You Say:
"I'm not sure what a SKU is. Which items should I move?"
"Asking for help makes you a better worker. It saves time!"
Team Practice
Work with your team on the Practice Worksheet. Talk about each story together.
Team Work
30-40 Minutes
Thinking Back
The Question
Which story was the hardest to speak up in? Why?
The Goal
How will speaking up help you at work this week?