Rescue Radio Card Set
Part 1: Emergency Alerts
RESCUE RADIO
Scenario Cards (Cutout)
Match with Scaffold Cards
Teacher instructions: Cut along the dotted lines. Give one set of Red Scenario Cards and one set of Slate Scaffold Cards to pairs or small groups of students to match.
SCENARIO A
Severe Allergy
Your classmate ate a peanut cookie. Now their face is swelling, they have red hives on their neck, and they are struggling to breathe.
DESCRIPTIVE WORDS FOR DIALOUGE:
SWOLLEN FACE • HIVES • CAN'T BREATHE
SCENARIO B
Playground Fall
Your little brother fell from a tall climbing structure at the park. His wrist looks crooked, he is crying loudly, and he cannot move his arm.
DESCRIPTIVE WORDS FOR DIALOUGE:
CROOKED WRIST • PAIN • CAN'T MOVE IT
SCENARIO C
Kitchen Stove Fire
A towel near your kitchen stove caught fire. Thick black smoke is filling the kitchen, and the smoke detector is screaming.
DESCRIPTIVE WORDS FOR DIALOUGE:
BLACK SMOKE • FIRE ON STOVE • ALARMS ON
SCENARIO D
Traffic Collision
Two cars crashed heavily at the main street intersection. One car is blocking traffic, and fluid is dripping onto the pavement.
DESCRIPTIVE WORDS FOR DIALOUGE:
CAR CRASH • ROAD BLOCKED • OIL LEAKING
SCENARIO E
Stray Dog
A massive, aggressive dog with no collar is pacing near the school playground. It is growling at kids and looks very hungry.
DESCRIPTIVE WORDS FOR DIALOUGE:
STRAY DOG • NO COLLAR • GROWLING AT KIDS
SCENARIO F
Safety Concern
An unfamiliar person in dark clothing is walking around your neighbor's backyard. They are testing windows and looking inside.
DESCRIPTIVE WORDS FOR DIALOUGE:
STRANGER • CHECKING WINDOWS • DARK COAT
SCENARIO G
Gas Odor
You enter your apartment basement and smell a powerful odor like rotten eggs. You hear a quiet, steady hissing noise near the furnace.
DESCRIPTIVE WORDS FOR DIALOUGE:
ROTTEN EGG SMELL • HISSING SOUND • BASEMENT
SCENARIO H
Water Pipe Burst
A pipe behind the laundry wall has ruptured. Freezing water is spraying forcefully, flooding the hallway and reaching the electrical outlets.
DESCRIPTIVE WORDS FOR DIALOUGE:
BURST PIPE • WATER SPRAYING • FLOODING
Rescue Radio • Emergency Scenario Cards (Front) Cut along outer borders
Part 2: Dispatch Support
RESCUE RADIO
Scaffold Cards (Cutout)
Match with Red Scenario Cards
Student instructions: Match these scaffold cards to the correct emergency. Complete the blank spaces below with descriptive details so you can talk to dispatch!
SCAFFOLD 1
CALL SCAFFOLD
"My classmate had a bad food reaction. Their face is swelling and they have hives. They are struggling to now."
Word Bank:
breathe swallowed allergy
SCAFFOLD 2
CALL SCAFFOLD
"My brother fell off a climber. His wrist looks very crooked and he cannot his arm. He is in terrible pain."
Word Bank:
move broken hurts
SCAFFOLD 3
CALL SCAFFOLD
"There is a kitchen fire! I see thick dark smoke and the alarm is ringing. We are all waiting right now."
Word Bank:
outside stove burning
SCAFFOLD 4
CALL SCAFFOLD
"There is a car accident at the crossing. Two cars crashed. One is blocking the street and some is leaking out."
Word Bank:
fluid wrecked engine
SCAFFOLD 5
CALL SCAFFOLD
"There is a huge stray dog with no collar by the swing set. It is growling. I am afraid it might a student."
Word Bank:
bite chase scared
SCAFFOLD 6
CALL SCAFFOLD
"A stranger is walking in my neighbor's backyard. He is looking in the glass doors. It looks very to me."
Word Bank:
suspicious weird hiding
SCAFFOLD 7
CALL SCAFFOLD
"I smell a strong odor like rotten eggs in the basement. I also hear a quiet sound coming from the heater."
Word Bank:
hissing gas leak smell
SCAFFOLD 8
CALL SCAFFOLD
"A pipe broke in the washroom. Water is spraying everywhere and the floor is really fast."
Word Bank:
flooding leaking spraying
Rescue Radio • Dispatch Scaffold Cards (Back) Cut along outer borders
Rescue Radio Worksheet
Dispatcher Academy
RESCUE RADIO: PRACTICE LOG
DOC ID: DS-911-LP LEVEL: Beginning-Intermediate ELL
Student Name:
Partner Name:
Date:
A
Emergency Action Vocabulary
Draw a line from the descriptive emergency action word to the correct hazard category it describes.
Descriptive Word
1. Billowing (smoke)
2. Crooked (wrist)
3. Growling (stray)
4. Hissing (pipe/gas)
Hazard Category
A. Stray Animal / Safety Concern
B. Kitchen Fire / Smoke Alert
C. Gas Leak / Furnace Malfunction
D. Severe Bone Break or Sprain
B
911 Call Script Draft
Choose one emergency card you matched. Write out exactly what you will say to the 911 dispatcher using complete sentences. Use details from your scenario and scaffold cards!
My Chosen Card Scenario:
1. The Urgent Greeting (State your name and approximate location):
"Hello, my name is..."
2. Describe the Emergency (What happened? What do you see/smell/hear?):
"There is an emergency..."
3. Current Status & Safety (Where are you waiting? Is anyone hurt?):
"We are waiting..."
Rescue Radio • Student Worksheet Page 1 of 2
Dispatcher Academy
RESCUE RADIO: ROLEPLAY ROLE
DOC ID: DS-911-INT ROLEPLAY EXERCISE
C
Dispatcher Intake Form (Peer Roleplay)
How to play: Work with your partner. Your partner acts as the caller and reads their Page 1 script. You act as the 911 dispatcher! Ask questions to fill in this official form as they speak.
SYSTEM: ACTIVE INCOMING CALL
UNIT: DISPATCH-1
1. CALLER NAME
2. EMERGENCY LOCATION
3. INCIDENT TYPE (CHECK ONE)
Medical Injury Fire / Hazard Utility Crisis Public Safety
4. NATURE OF EMERGENCY (WHAT HAPPENED?)
5. VISUAL & SOUND DETAILS
6. CURRENT ACTION / STATUS
D
Emergency Caller Reflection
Think about how you performed as the caller. Rate yourself below and answer the question in your own words.
Self Evaluation Checklist I spoke slowly and clearly so the operator could hear me. I gave precise visual details about the hazard. I stated where we were waiting and if we were safe.
What is the most important detail to remember when calling 911?
Rescue Radio Presentation Slides
Dispatch Academy
ACTIVE SESSION
RESCUE RADIO
Mastering the art of emergency communication. Learn how to report hazards, describe injuries, and speak with confidence to 911 operators.
UNIT 1: COMMUNICATION & SAFETY SELECT SCREEN TO ADVANCE
Core Protocol
The Three Golden Rules
1
LOCATION
Where is it? Address, intersection, or landmarks. The operator cannot send help if they don't know where you are!
"I am at..."
2
DETAILS
What do you see, hear, or smell? Describe actions like billowing smoke, hissing gas, or crooked bones.
"I see..."
3
STATUS
Is everyone safe? Are there injuries? State where you are waiting and if you are in immediate danger.
"We are safe..."
ALWAYS STAY CALM • SPEAK CLEARLY SLIDE 2 OF 5
Class Discussion
Emergency vs. Minor Issue
Yes! Call 911
- • A person is struggling to breathe (allergic reaction)
- • You smell gas inside or hear strong furnace hissing
- • A kitchen stove is caught on fire and smoke is filling the room
No! Use Normal Helps
- • A papercut or minor scrape on the playground
- • A lost pencil case or missing notebook
- • A faucet that is slowly dripping water into the sink
USE 911 ONLY FOR IMMEDIATE DANGERS SLIDE 3 OF 5
Roleplay Lab
How We Play: Card Matching
1. Match Up
Connect the Red Emergency Scenario Cards to the correct Slate Scaffold Cards.
2. Fill Blanks
Use the word banks on the cards to fill in the missing details in the sentence frames.
3. Draft Script
Write out your combined dialogue on Page 1 of your Rescue Radio worksheet.
4. Call Partner
Partner A acts as Caller. Partner B acts as Dispatcher and completes the intake log!
TEAMWORK • COOPERATIVE LEARNING SLIDE 4 OF 5
Success Criteria
Call Center Debrief
Before hanging up, did you check?
Volume & Pace
Did you speak clearly and slow down?
Exact Location
Did you specify the street or landmarks?
Key Adjectives
Did you describe what is happening precisely?
