Liberty Avenue Memo Worksheet
Freshman Business Writing • Case Study
Liberty Avenue Memo Breakdown
Document Type: Case Analysis Handout Venture Leadership & Workplace Comm
Student Name:
Date:
Period:
Workplace Case File #104: The Queens Venture Incident
Liberty Ave Corridor
Scenario: Jordan is a team leader for a local Queens venture operating near Liberty Avenue. Jordan needs to inform all co-founders about an upcoming team meeting and update everyone on assigned action items for Friday. Instead of drafting a structured internal memo, Jordan sends a casual, 15-paragraph external email using slang and vague subject lines to a local shop owner who isn't part of the internal team.
Quick Diagnostic Audit: Compare Jordan's Moves
Communication Metric What Jordan Did (Flaw) Professional Standard
1. Target Recipient Local shop owner (external party) Internal co-founders & project team
2. Document Format 15-paragraph rambling email Structured internal memo with headings
3. Subject & Tone Vague subject line & casual slang Clear action subject & professional tone
Workplace Vocabulary Reference Toolkit
Reference these terms in your analysis
Internal Memo Inside Team
Official workplace message distributed solely to internal members/co-founders to share updates, policies, or task assignments.
Ex: Updating co-founders on Friday supply deadlines.
Business Email External
Formal digital correspondence sent to outside partners, vendors, clients, or shop owners outside your immediate internal unit.
Ex: Requesting a pop-up booth permit from a Liberty Ave store.
Audience ID
Determining whether your reader is internal (staff) or external (clients/vendors) before drafting.
Professional Tone
Direct, respectful language free from slang, text shortcuts, or excessive personal rambling.
Subject Line
A concise header at the top of a communication that states exact purpose and urgency immediately.
Unit 1: Professional Workplace Communications Turn to Page 2 for Writing Analysis & Accountable Talk Drop →
Part II
Class Comment Drop & Analysis Draft
Page 2 of 2
Analysis Prompt (Level Freshman Writing)
Analyze Jordan's communication strategy. Did Jordan select the correct document type and tone for an internal team update? How should Jordan adjust this communication to align with professional workplace standards?
Sentence Frame Assist (Freshman Scaffold) Use to structure your response
“Jordan’s communication strategy is incorrect because ______. While external emails are used for ______, internal team communications like updates and action items require ______. To correct this error, Jordan should draft a(n) ______ that includes ______.”
Your Written Response (Freshman Writing Standard) Integrate at least 2 vocabulary terms
Identified Document Error (Memo vs Email)
Critiqued Tone & Slang Usage
Provided Concrete Correction
Accountable Talk & Peer Response Station
Speaking & Listening Standard
Justify Your Claim:
“I argue Jordan failed audience identification because...”
Respond to a Peer:
“I agree/disagree with [Name]’s point regarding tone because...”
Partner Name:
Partner's Main Justification:
My Response to Partner's Reasoning:
Liberty Avenue Venture Communication Case Evaluate • Justify • Communicate
