Analyze call center metrics like AHT and FCR to understand the balance between efficiency and quality.
A supportive session for parents at Burlington Public Schools focused on enhancing parenting skills, self-care, and family relationships through the Parenting Journey program.
A focused session on postsecondary self-advocacy, teaching students with learning differences how to communicate their needs to professors and employers. The lesson emphasizes the transition from high school's automatic support to the self-initiated systems of college and the workplace.
A lesson for grades 3-4 on the "Link" strategy for building on ideas and identifying team strengths.
A lesson for grades 3-4 on grounding techniques and practicing gratitude to build a positive mental "weather map."
A lesson for grades 3-4 on setting milestones and maintaining effort through the middle of a difficult task.
A lesson for grades 3-4 on identifying community "ripples" and planning small-scale service projects within the school.
A lesson for grades 3-4 focused on using assertive I-Statements and understanding different points of view during disagreements.
A lesson for grades 3-4 on deeper problem solving, distinguishing fact from opinion, and investigating the root cause of issues.
A K-2 lesson on sharing and taking turns to complete simple group activities on the shared trail.
A K-2 lesson on basic emotional regulation using the "Five Senses Search" to stay calm and happy.
A K-2 lesson focused on trying again and using the "Power of Yet" through simple physical challenges.
A K-2 lesson introducing the concept of helping others and noticing needs in the immediate classroom community.
A K-2 lesson teaching Pathfinders to identify feelings and use simple "Peace Breaths" to manage disagreements.
A foundational lesson for K-2 Pathfinders focused on basic problem identification and curious thinking using simplified logic.
A lesson teaching Pathfinders the power of teamwork and collaboration, focusing on active listening, sharing ideas, and the "Link" strategy to achieve shared goals.
A lesson focused on mindfulness and emotional regulation, teaching Pathfinders how to stay centered using grounding techniques and a positive mindset.
