Students research global telephone norms and discuss how to navigate international calls with cultural sensitivity.
A 50-minute instructional session for students in temporary housing, focusing on safe food storage and creative leftover use through visual guides and sequence flowcharts.
A foundational lesson teaching professional problem-solving using a structured 4-step approach (Define, Plan, Act, Reflect) applied to workplace scenarios.
A comprehensive lesson on professional communication skills, focusing on email and phone etiquette for the workplace. Students learn the 'do's and don'ts' and practice crafting their own professional responses.
An introductory lesson that equips clients with immediate coping strategies, mood management tools, and an assessment of their independent living skills. It includes a group facilitation guide and a community resource directory.
A game-based social-emotional learning lesson using UNO cards to help students navigate the transition to high school, focusing on friendships, academic stress, peer pressure, and balance.
A comprehensive training module on the professional standards for calling out of work, covering etiquette, timing, and communication methods.
A lesson designed to help learners identify and navigate modern peer pressure across workplace, social, digital, and home environments using practical refusal strategies.
A comprehensive training module designed to help employees understand and practice professional boundaries, communication, and collaboration. Includes interactive scenarios and practical strategies for a respectful workplace.
A comprehensive lesson on the importance of quality control and checking one's work across various entry-level employment sectors including janitorial, retail, office, and food service.
This lesson focuses on self-advocacy in the service industry, specifically regarding tipping policies and procedures. Students will learn how to identify different tipping systems and practice asking for clarification when they have questions about their earnings.
A comprehensive lesson on restaurant etiquette covering menu reading, ordering, manners, volume control, tipping, and conflict resolution.
The core 90-minute training session covering four industry-specific challenges. Students rotate through scenarios to master the 4-step professional process for following instructions.
