Focuses on managing customer-facing conflicts and changes in tasks within a department store setting.
Final Squad Graduation! Students create their 'Power Badge' showing which Body Friend they use best. Celebration of being a Super Listener.
Meet Heart and Lungs! The Battery helps the squad stay powered up. Focuses on breathing and 'caring' about our friends to stay happy while listening.
Meet the Quiet Guard! Addresses physical stillness in a friendly way. Mouth, Hands, and Feet learn to be quiet so the Captain can hear.
Meet Scout Eye and Scout Ear! These body friends help us find the signal. Focuses on looking at the person and letting the words in.
Meet Captain Brain! Introduces the brain as the leader of the squad. Focuses on 'thinking about the friend' as the first step to listening.
