Specialist Case File

Workplace Accommodation Profile #1

Sarah: Retail (Front)

Directions: Read the paragraph below. Highlight the strengths and challenges in yellow. Draw a single line through unimportant personal details.

"Sarah has worked as a Retail Associate for three years. She owns two dogs and has always had a positive attitude. She loves country music and is known for being extremely dependable and friendly with customers. Sarah moves throughout the store using mobility equipment. Her favorite color is blue. She has excellent customer service skills and strong attendance, performing her job successfully, but she occasionally has difficulty accessing high shelves or tight storage areas. Some customers mistakenly assume she cannot complete certain tasks without assistance."

1. Identify Strengths: What key talents and positive qualities does Sarah contribute?

2. Identify Challenge: What is her primary workplace barrier?

Visible Invisible

Turn page over for Questions 3, 4, and 5

Sarah: Retail (Back)

Dossier #1 Continued

3. Important vs. Unimportant Details (Dossier Filtering Challenge):

Highlighted Facts (Important Workplace Data):

Crossed-Out Details (Unimportant Personal Data):

4. Proposed Accommodation: What physical tool or modification will ensure equal access?

5. Inclusion Plan: How can coworkers and customers adjust to promote an inclusive environment?

Specialist Dossier #1 Complete

Specialist Case File

Workplace Accommodation Profile #2

Marcus: Warehouse (Front)

Directions: Read the paragraph below. Highlight the strengths and challenges in yellow. Draw a single line through unimportant personal details.

"Marcus is a hardworking warehouse employee who consistently meets productivity goals. He enjoys basketball and is incredibly organized. His favorite food is pizza and he has an exceptionally strong work ethic. Marcus is deeply dependable, but he has an invisible medical condition that can occasionally cause unexpected health episodes on the warehouse floor. Marcus also likes playing video games in his free time. Because his condition is not visible, coworkers sometimes do not understand why emergency procedures have been discussed with supervisors."

1. Identify Strengths: What key talents and positive qualities does Marcus contribute?

2. Identify Challenge: What is his primary workplace barrier?

Visible Invisible

Turn page over for Questions 3, 4, and 5

Marcus: Warehouse (Back)

Dossier #2 Continued

3. Important vs. Unimportant Details (Dossier Filtering Challenge):

Highlighted Facts (Important Workplace Data):

Crossed-Out Details (Unimportant Personal Data):

4. Proposed Accommodation: What physical tool or modification will ensure equal access?

5. Inclusion Plan: How can coworkers and customers adjust to promote an inclusive environment?

Specialist Dossier #2 Complete

Specialist Case File

Workplace Accommodation Profile #3

Emily: Office (Front)

Directions: Read the paragraph below. Highlight the strengths and challenges in yellow. Draw a single line through unimportant personal details.

"Emily works in a busy office and communicates well with customers and coworkers. Her favorite season is fall and she is highly organized. She likes photography and has a very friendly personality. Emily has strong communication skills, but she experiences a challenge where tasks involving lengthy written documents often take her longer than expected. Emily enjoys traveling on weekends. Because she sometimes has to reread information multiple times to ensure accuracy, coworkers may incorrectly assume she is working slowly."

1. Identify Strengths: What key talents and positive qualities does Emily contribute?

2. Identify Challenge: What is her primary workplace barrier?

Visible Invisible

Turn page over for Questions 3, 4, and 5

Emily: Office (Back)

Dossier #3 Continued

3. Important vs. Unimportant Details (Dossier Filtering Challenge):

Highlighted Facts (Important Workplace Data):

Crossed-Out Details (Unimportant Personal Data):

4. Proposed Accommodation: What physical tool or modification will ensure equal access?

5. Inclusion Plan: How can coworkers and customers adjust to promote an inclusive environment?

Specialist Dossier #3 Complete

Specialist Case File

Workplace Accommodation Profile #4

Jose: Restaurant (Front)

Directions: Read the paragraph below. Highlight the strengths and challenges in yellow. Draw a single line through unimportant personal details.

"Jose recently joined the team and is eager to learn. His favorite movie is Cars. He is extremely hardworking and brings a positive attitude to the crew. Jose enjoys playing soccer and learns kitchen skills very quickly through demonstrations. Jose sometimes struggles to understand fast verbal instructions in a busy kitchen and may ask coworkers to repeat directions. In his free time, Jose likes cooking new recipes at home. Some coworkers become impatient when communication takes longer."

1. Identify Strengths: What key talents and positive qualities does Jose contribute?

2. Identify Challenge: What is his primary workplace barrier?

Visible Invisible

Turn page over for Questions 3, 4, and 5

Jose: Restaurant (Back)

Dossier #4 Continued

3. Important vs. Unimportant Details (Dossier Filtering Challenge):

Highlighted Facts (Important Workplace Data):

Crossed-Out Details (Unimportant Personal Data):

4. Proposed Accommodation: What physical tool or modification will ensure equal access?

5. Inclusion Plan: How can coworkers and customers adjust to promote an inclusive environment?

Specialist Dossier #4 Complete

Specialist Case File

Workplace Accommodation Profile #5

Ava: Veterinary (Front)

Directions: Read the paragraph below. Highlight the strengths and challenges in yellow. Draw a single line through unimportant personal details.

"Ava works in a veterinary clinic and performs many tasks independently. She owns a pet rabbit and is highly responsible. Ava enjoys gardening and has an excellent memory. She is extremely detail-oriented, but Ava sometimes requires specialized technology or enlarged materials to access information effectively. Ava also likes painting on weekends. Some people assume she cannot complete tasks independently before seeing her work."

1. Identify Strengths: What key talents and positive qualities does Ava contribute?

2. Identify Challenge: What is her primary workplace barrier?

Visible Invisible

Turn page over for Questions 3, 4, and 5

Ava: Veterinary (Back)

Dossier #5 Continued

3. Important vs. Unimportant Details (Dossier Filtering Challenge):

Highlighted Facts (Important Workplace Data):

Crossed-Out Details (Unimportant Personal Data):

4. Proposed Accommodation: What physical tool or modification will ensure equal access?

5. Inclusion Plan: How can coworkers and customers adjust to promote an inclusive environment?

Specialist Dossier #5 Complete

Specialist Case File

Workplace Accommodation Profile #6

James: Construction (Front)

Directions: Read the paragraph below. Highlight the strengths and challenges in yellow. Draw a single line through unimportant personal details.

"James has worked in construction for several years. He enjoys fishing on weekends and is highly safety-focused. James's favorite snack is trail mix. He possesses strong teamwork skills, but James may miss verbal announcements, alarms, or verbal instructions in noisy environments. James also likes camping in his free time. Coworkers sometimes mistake missed information as inattention on the site."

1. Identify Strengths: What key talents and positive qualities does James contribute?

2. Identify Challenge: What is his primary workplace barrier?

Visible Invisible

Turn page over for Questions 3, 4, and 5

James: Construction (Back)

Dossier #6 Continued

3. Important vs. Unimportant Details (Dossier Filtering Challenge):

Highlighted Facts (Important Workplace Data):

Crossed-Out Details (Unimportant Personal Data):

4. Proposed Accommodation: What physical tool or modification will ensure equal access?

5. Inclusion Plan: How can coworkers and customers adjust to promote an inclusive environment?

Specialist Dossier #6 Complete

Specialist Case File

Workplace Accommodation Profile #7

Mia: Daycare (Front)

Directions: Read the paragraph below. Highlight the strengths and challenges in yellow. Draw a single line through unimportant personal details.

"Mia is daycare worker known for being organized and dependable. Her favorite animal is a dolphin. Mia has strong planning skills, is deeply responsible, and is patient with children. Mia enjoys reading novels in her spare time. However, unexpected schedule changes and highly stressful situations can sometimes make it difficult for Mia to perform at her best. Mia also likes solving puzzles. Coworkers may not realize she is struggling because her challenges are not visible."

1. Identify Strengths: What key talents and positive qualities does Mia contribute?

2. Identify Challenge: What is her primary workplace barrier?

Visible Invisible

Turn page over for Questions 3, 4, and 5

Mia: Daycare (Back)

Dossier #7 Continued

3. Important vs. Unimportant Details (Dossier Filtering Challenge):

Highlighted Facts (Important Workplace Data):

Crossed-Out Details (Unimportant Personal Data):

4. Proposed Accommodation: What physical tool or modification will ensure equal access?

5. Inclusion Plan: How can coworkers and customers adjust to promote an inclusive environment?

Specialist Dossier #7 Complete

Specialist Case File

Workplace Accommodation Profile #8

Anthony: Tech (Front)

Directions: Read the paragraph below. Highlight the strengths and challenges in yellow. Draw a single line through unimportant personal details.

"Anthony excels at solving technology problems. He collects model cars and has a strong attention to detail. He enjoys science fiction movies and has an excellent memory. Anthony has outstanding problem-solving skills, but he performs best when instructions are clear and direct. He likes playing video games. Anthony may become overwhelmed when expectations change unexpectedly. He communicates differently than some coworkers and prefers straightforward conversations."

1. Identify Strengths: What key talents and positive qualities does Anthony contribute?

2. Identify Challenge: What is his primary workplace barrier?

Visible Invisible

Turn page over for Questions 3, 4, and 5

Anthony: Tech (Back)

Dossier #8 Continued

3. Important vs. Unimportant Details (Dossier Filtering Challenge):

Highlighted Facts (Important Workplace Data):

Crossed-Out Details (Unimportant Personal Data):

4. Proposed Accommodation: What physical tool or modification will ensure equal access?

5. Inclusion Plan: How can coworkers and customers adjust to promote an inclusive environment?

Specialist Dossier #8 Complete • Activity Finish

Accommodations Tier 2 Activity Worksheet

Accommodations Tier 2 Activity Worksheet

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