Hierarchy and Honorifics Slides 职场层级与正式引见
Corporate Hierarchy & Honorifics
ADVANCED BUSINESS MANDARIN | MODULE 01
面子： The Professional Currency
In Chinese business culture, Face (面子 miànzi) is not just pride; it is a measurable asset of social and professional standing.
Key Concept: Giving Face (给面子)
Acknowledging hierarchy, using correct titles, and avoiding public correction are all ways to "give face" to superiors.
Why Hierarchy Matters:
1
Decision-making is top-down (集权式决策).
2
Information flow follows strict protocol.
3
Your choice of address signals your cultural intelligence (文化商).
核心职衔：Executive Titles
The "Who's Who" of the C-Suite
董事长
dǒngshìzhǎng
Chairman of the Board
The ultimate authority in the company hierarchy.
执行长 / 首席执行官
zhíxíngzhǎng / CEO
Chief Executive Officer
Directs the company's daily operations.
总经理
zǒngjīnglǐ
General Manager
Often used as a general term for a branch or dept head.
副总裁
fù zǒngcái
Vice President (Corporate)
High-level management below the CEO.
总监
zǒngjiān
Director (Departmental)
E.g., 市场总监 (Marketing Director).
主管
zhǔguǎn
Supervisor / Lead
Direct management of operational teams.
正式引见：The Protocol
Self-Introduction
"您好，[Surname] [Title]，很荣幸能见到您。我是[Company Name]的[Your Name]，负责[Your Role]。"
"Hello, [Title] [Surname], it is an honor to meet you. I am [Name] from [Company], in charge of [Role]."
Introduction Etiquette
Introduce the lower-ranking person to the higher-ranking person first.
Use 您 (nín) exclusively for anyone of equal or higher rank.
Business card exchange (名片交换) must be done with both hands .
Read the card carefully before putting it away (never in a back pocket).
Case Study: First Contact
Meeting a Tech Giant Executive
Scenario: The Alibaba Encounter
You are a lead consultant for a foreign firm. You have a 2-minute "elevator" introduction to Chairman Joe Tsai (蔡崇信) at a conference.
READY FOR THE CHALLENGE?
10 min Activity
Respect Protocol
Proper Honorifics
Executive Protocol Worksheet 职场协议手册
EXECUTIVE PROTOCOL HANDOUT
NAME:
DATE:
1. 组织结构分析 (Organizational Analysis)
Study the organizational structure below of "TechDragon Solutions" (龙腾科技). Identify the correct titles and fill in the missing honorific forms of address you would use when speaking to each person.
王林 (Wang Lin)
Chairman
李红 (Li Hong)
CEO
张强 (Zhang Qiang)
COO
陈明 (Chen Ming)
赵云 (Zhao Yun)
孙丽 (Sun Li)
Formal address for 王林 (Wang Lin):
Formal address for 李红 (Li Hong):
Formal address for 赵云 (Zhao Yun):
Reporting line for a Consultant:
2. 引见模拟 (Introduction Simulation)
Scenario A: The Trade Fair
You are a Sales Manager. Introduce your CEO, Mr. Robert Smith (史密斯先生), to the Procurement Director of China Mobile, Ms. Liu Wei (刘伟总监).
Draft your opening lines in formal Mandarin:
Scenario B: First Time Visit
You are visiting Tencent HQ. Introduce yourself to the receptionist to see General Manager Gao (高总经理) for your 2:00 PM meeting.
Draft your self-introduction in formal Mandarin:
3. 面子探讨 (Cultural Reflection)
In Scenario A, why is it critical to consider the sequence of introduction (who is introduced to whom)? Explain using the concept of Face (面子) .
Power Pitches Slides 有力推介与商业提案
Power Pitches & Proposals
ADVANCED BUSINESS MANDARIN | MODULE 02
说服力： Strategic Persuasion
The "Power Five" Vocabulary
1. 突破性 (tūpòxìng) — Breakthrough / Disruptive
2. 可持续 (kěchíxù) — Sustainable
3. 协同效应 (xiétóng xiàoyìng) — Synergy
4. 核心竞争力 (héxīn jìngzhēnglì) — Core Competency
5. 共赢 (gòngyíng) — Win-Win
Language of Authority
Avoid weak fillers. Use Shumianyu (书面语) structures to project expertise:
"鉴于..." (jiànyú - In light of...)
"致力于..." (zhìlìyú - Dedicated to...)
"基于..." (jīyú - Based on...)
提案框架：The Winning Pitch Structure
FRAMEWORK FOR PERSUASION
01
市场痛点
Pain Points
"目前市场面临的挑战是..."
02
解决方案
The Solution
"我们的提案旨在解决..."
03
竞争优势
Advantage
"与对手相比，我们的优势在于..."
04
预期收益
Expected ROI
"这预计将带来..."
数据展示：Talking about Data
Growth Phrases
显著增长 (xiǎnzhù zēngzhǎng)
Significant Growth
Stability Phrases
稳步上升 (wěnbù shàngshēng)
Steady Rise
Peak Phrases
达到巅峰 (dádào diānfēng)
Reach the Peak
Expert Tip
In high-level meetings, use 趋势 (qūshì - trend) rather than just "changes."
"根据目前的数据趋势，我们可以预见..."
Workshop: 30-Second Power Pitch
THE CHALLENGE:
Pitch a sustainable tech solution to a group of venture capitalists. Use at least three "Power Five" words and one data trend phrase.
30 Seconds Only
Peer Feedback
Pitch Strategy Worksheet 提案推介工作手册
PITCH STRATEGY & PERSUASIVE TERMINOLOGY
Lesson 2: Power Pitches
STUDENT:
DATE:
01. 核心推介词汇 (Core Pitch Vocabulary)
协同效应 (xiétóng xiàoyìng)
Synergy - Combined action greater than sum of parts.
Example: 发挥合作伙伴间的协同效应 。
核心竞争力 (héxīn jìngzhēnglì)
Core Competency - Primary area of expertise.
Example: 这是我们公司最强的核心竞争力 。
显著增长 (xiǎnzhù zēngzhǎng)
Significant Growth - Visible, measurable increase.
Example: 季度收益实现了显著增长 。
共赢方案 (gòngyíng fāng'àn)
Win-Win Solution - Mutually beneficial outcome.
Example: 我们致力于达成一个共赢方案 。
02. 提案草拟 (Proposal Drafting)
Choose a fictional project (e.g., a new AI-driven translation app, a sustainable packaging service). Use the 4-step framework to draft a formal opening statement in Mandarin.
1. 市场痛点 (Market Challenge / Pain Point)
Prompt: What is the current problem? Use "目前..." (Currently...)
2. 我们的解决方案 (Our Solution)
Prompt: What is your unique offer? Use "我们的提案旨在..." (Our proposal aims to...)
3. 竞争优势与预期收益 (Edge & ROI)
Prompt: Why you? What is the expected growth? Use "显著增长" or "核心竞争力".
03. 书面语 vs 口语 (Formal vs. Informal)
Convert the following informal business statements into professional Shumianyu (written register).
Informal (口语) Formal (书面语) - Your Task "因为这个原因..." (Because of this reason...) Try: 鉴于 / 基于
|
| "我想去做..."
Try: 致力于 / 旨在
|
| "我们的生意会变好。"
Try: 实现 / 显著增长
|
Art of the Deal Slides 商谈的艺术：妥协与博弈
The Art of the Deal: Compromise & Bargaining
ADVANCED BUSINESS MANDARIN | MODULE 03
谈判原则： Harmony & Conflict
"Win-win" in China isn't just about the numbers; it's about the relationship (Guanxi) and maintaining social harmony (Hexie).
Strategic Principle: He er Butong
和而不同 (hé ér bùtóng)
"Harmony without Uniformity" - Finding common ground while respecting differences.
Tactical Approaches
1
讨价还价 (tǎojià huánjià)
Bargaining; the back-and-forth process.
2
做出让步 (zuòchū ràngbù)
Making concessions; a signal of sincerity.
3
达成共识 (dáchéng gòngshí)
Reaching consensus; the ultimate goal.
委婉拒绝： The Indirect 'No'
HOW TO REJECT WITHOUT BREAKING FACE
Strategy: "The Evaluation Delay"
Instead of saying "No," say you need to consult others.
"关于这一点，我需要回去研究一下 ，再给您答复。"
(Regarding this, I need to go back and study it, then get back to you.)
Strategy: "The Conditional Maybe"
Attach a difficult condition to the acceptance.
"如果能解决[X问题]，我们或许可以 考虑您的建议。"
(If we can solve [Issue X], we might be able to consider your suggestion.)
条件句式：Conditional Phrasing
如果...那么...
"如果贵公司能降价，那么我们愿意增加订货量。"
"If your company can lower the price, then we are willing to increase orders."
只有...才...
"只有双方达成共识，合作才能顺利进行。"
"Only if both sides reach consensus can the cooperation proceed smoothly."
鉴于...不得不...
"鉴于原材料上涨，我们不得不调整价格。"
"In light of rising raw material costs, we have no choice but to adjust prices."
挑战： 维持面子的拒绝
THE 15% PRICE HIKE DILEMMA
Party A: Supplier
You must demand a 15% increase in unit price due to supply chain disruptions. You cannot go lower than 10%.
Party B: Buyer
You have a fixed budget . You must reject the 15% hike. You can offer a longer contract duration instead of more money.
Task: Say "No" 3 different ways. Goal: Maintain the relationship.
Negotiation Strategy Activity 谈判话术指南
NEGOTIATION STRATEGY & INDIRECT REFUSAL
MODULE 03
1. 委婉拒绝参考表 (The Indirect Refusal Reference)
Method 1 Consultative Delay
“我们需要回去再商量一下。”
(We need to go back and discuss it further.)
Use when: You want to avoid an immediate commitment without saying no.
Method 2 Inconvenience Buffer
“恐怕这有些难度。”
(I'm afraid this might be a bit difficult.)
Use when: You are rejecting the specific term but not the whole deal.
Method 3 Conditional Pivot
“除非...否则很难办。”
(Unless... otherwise it will be hard to manage.)
Use when: You are ready to offer a compromise.
02. 模拟谈判练习 (Negotiation Exercise)
Scenario: The Logistics Delay
A client demands that you deliver the shipment 10 days earlier than agreed. This is impossible for your production line. Draft a response that uses Method 1 and Method 3.
The Opening (Soft Refusal):
The Pivot (Conditional Offer):
03. 冲突中的礼貌 (Politeness in Conflict)
When disagreeing, maintaining honorifics is even more critical. Complete the sentences below with appropriate professional vocabulary.
I appreciate...
“我很________________您的提议，但是...”
For our part...
“对________________而言，目前的条件比较苛刻。”
Let's work...
“希望我们能共同努力，________________。”
NAME: ___________________________
DATE: ___________________________
SCORE: ______ / 20
Contract Law Slides Check 合同法与法律术语
Contract Law & Legal Terminology
ADVANCED BUSINESS MANDARIN | MODULE 04
法律精确性： Precision in Law
Legal Mandarin differs significantly from business spoken language. It is characterized by high density and formal fixed expressions (四字格) .
Key Concept: The Binding Word
In a contract, "应" (yīng) replaces "应该" to denote a legal obligation (shall/must).
Essential Legal Terms
协议 (xiéyì) Agreement
条款 (tiáokuǎn) Clause / Article
违约 (wéiyuē) Breach of Contract
生效 (shēngxiào) Take Effect
终止 (zhōngzhǐ) Termination
合同构成：Structure of a Contract
STANDARD SECTIONS IN PRC CONTRACTS
甲方与乙方
Party A & Party B
Clearly identifying the entities entering the agreement.
不可抗力
Force Majeure
Conditions under which neither party is liable for failure (e.g., natural disasters).
争议解决
Dispute Resolution
Specifying whether disputes go to arbitration (仲裁) or litigation (诉讼).
"本合同一式两份，甲乙双方各执一份。"
法律翻译陷阱： Hazards
Confusion 1
定金 vs. 订金
Dìngjīn (Earnest Money - Binding) vs. Dìngjīn (Deposit - Refundable)
One character change can lose you millions.
Confusion 2
生效 vs. 失效
To take effect vs. To become invalid
"The Devil is in the Details"
In Legal Mandarin, context is everything. A single missing "除外" (except) or "包括但不限于" (including but not limited to) changes the scope of liability entirely.
找出漏洞： Loophole Hunting
Are you a sharp enough legal detective?
You are reviewing a lease agreement. In the "违约责任" (Liability for Breach) section, a phrase suggests the tenant is responsible for damages caused by "Force Majeure." Can you find it and fix it?
Start Activity
Open Worksheet
Contract Detective Worksheet 合同侦探工作手册
THE CONTRACT DETECTIVE: LEGAL ANALYSIS
Status: Confidential
NAME:
1. 法律术语匹配 (Legal Terminology Match)
Match the Chinese legal term to its precise English equivalent. Pay attention to the Shumianyu register.
A. 甲方 / 乙方 ______
B. 违约责任 ______
C. 不可抗力 ______
D. 争议解决 ______
1. Force Majeure
2. Dispute Resolution
3. Party A / Party B
4. Liability for Breach
2. 条款透视 (Clause Analysis)
Chinese Text (Excerpt):
“鉴于本协议所述之目的，乙方应在合同生效后五个工作日内支付定金。若乙方未能按时支付，甲方有权单方面终止合同。”
Analysis Task:
Identify the Shumianyu term that indicates "In light of / Given that."
Legal Interpretation:
Is the deposit described here refundable or binding ? Why?
3. 寻找漏洞 (Find the Loophole)
THE MISSION:
The following clause in your company's new office lease has a hidden liability trap . A single character or missing word makes your company liable for things it shouldn't be.
“如遇不可抗力导致房屋损坏，乙方须赔偿甲方所有损失。”
(Translation: In case of Force Majeure leading to property damage, Party B must compensate Party A for all losses.)
Explain the error and suggest a fix:
Capstone Slides Final Check 董事会决战
The Boardroom Showdown
CAPSTONE SIMULATION | MODULE 05
模拟情景： The JV Deal
The Mission
Negotiate a Joint Venture (合资企业) between Horizon Tech (US) and Grand Wall Robotics (China) .
Objective:
Draft a Memorandum of Understanding (MOU) that satisfies both boards.
A
Horizon Tech (Party A)
Wealthy, high-tech, lacks local market access.
B
Grand Wall Robotics (Party B)
Leading local presence, needs AI technology.
最后冲刺： Vocabulary Final Check
YOU MUST USE THESE IN THE SIMULATION
Negotiation & Strategy
核心竞争力 Core Competency协同效应 Synergy委婉拒绝 Indirect Refusal
Protocol & Ethics
面子 Face / Standing不可抗力 Force Majeure签署协议 Sign Agreement
谅解备忘录： MOU Structure
1
合作范围
Scope
2
出资比例
Equity
3
管理权限
Management
4
争议解决
Disputes
"双方本着平等互利的原则，经友好协商..."
成交时间？ Time to Close.
45 Minutes
MOU Drafting
Final Approval
ENTER THE BOARDROOM
