Agents learn 'Secret Code Words' like 'Please' and 'Thank You' to use with their team. Focuses on using a kind voice and choosing words that help missions succeed.
Cultivate a 'Heart of Gold' by practicing empathy, active listening, and inclusion to build strong community bonds.
Learn the 'Spend-Save-Give' strategy to understand the value of money and the importance of financial responsibility.
Find your 'Confidence Cord' and practice using a firm, kind voice to express needs and set healthy boundaries.